GP Earnings

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

It should be noted that the prescribed method of calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice and should not be used for any judgement about GP earnings, nor to make any comparisons with other practices.

Hedge End Medical Centre

The average pay for GPs working in Hedge End Medical Centre in the last financial year (2022-2023) was £75,314 before tax and National Insurance. This is for 13 part time GPs, who worked in the practice for more than six months.

Blackthorn Health Centre

The average pay for GPs working in Blackthorn Health Centre in the last financial year was £124,591 before tax and National Insurance. This is for 3 full time GPs, 6 part time GPs and 1 long term locum GP who worked in the practice for six months or more.

Named GP

We are required to provide all of our patients with a named GP.

Your named GP is the GP who is responsible for handling your paperwork (prescriptions, letters, etc.), and has overall responsibility for the care and support you receive.

This does not prevent you from seeing any GP at the practice.

If you would like to know who your named GP is, please contact reception.

If you have a preference for your named GP, please ask at reception and we will make reasonable efforts to accommodate you.

Medical Interoperability Gateway (MIG)

The MIG project enables GPs to see information recorded by the community teams about a patient, and for community staff to see information recorded by the GPs without having to log onto another system or to search for the patient in another system.

Who Uses MIG?

Information will be available between the following organisations within Hampshire:

  • GP surgery
  • Mental Health
  • Children’s Services
  • Older People’s Mental Health Inpatients
  • Older Person’s Mental Health Community
  • Adult Nursing and Therapies

Who can see my Information on MIG?

Of the above, all patients will have a GP record, but not all patients will have one of the other records. The GP record will only be visible to the other service if the other service has a record of their own. Staff will only be able to access MIG with your consent, and access will be audited.

What can I do if I don’t want my record shared?

If you don’t want to have your information shared, please contact the surgery and let us know.

Case Study Example

The Health Visitor for a mum and new baby wants to check that they have had their 8 week check. The Health Visitor can use MIG to check this has been done and no concerns were raised by mum or the GP.

EMIS Community

We increasingly work with other local GP practices to provide a wider range of services. When you book an appointment for these extended services, EMIS Community allows information recorded by your GP to be shared with these services and for your GP to view information recorded by these services.

Confidentiality & Medical Records

The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses, hospital services and any clinics hosted by the local Practice Federation (Eastleigh Southern Practices Network)
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases, or for the prevention and detection of crime

Anonymised patient information will also be used at local and national level to help the Clinical Commissioning Group and Public Health plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such away, please let us know. Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Freedom of Information

Information about the General Practitioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager. For more information, please see our Freedom of Information Protocol.

Access to Records

In accordance with the Data Protection Act of 2018 and access to health records act, patients may request to see their medical records. Such requests should be made through the secretaries. No information will be released without the patient consent unless we are legally obliged to do so.

Chaperone Policy

Healthcare professionals are trained to offer a patient the option of having a trained medical chaperone present during any personal or intimate physical examination.

As a patient you can ask for one at any time if you would feel more comfortable.

We recognise it is important to ensure a sense of trust, dignity and privacy throughout all consultations. Consent is also required from a parent or legal guardian prior to the physical examination of any child or young person.

A relative or friend accompanying you may remain present during examinations at your own discretion, and with the agreement of your doctor, but the use of suitably trained personnel is more appropriate for the purposes of chaperoning.

If such a member of staff is unavailable we will offer to reschedule your appointment accordingly, as you prefer.

Mission Statement & Patient Charter

It is the aim of our practice to provide high quality healthcare in a responsive, supportive and courteous manner to all our patients, with a well-trained and motivated primary health care team.

We wish to be an approachable and accessible practice making efficient use of all the health care resources available.

Values

Respecting all

  • Showing courtesy
  • Seeking to understand
  • Treating all fairly
  • Value each person as a unique individual
  • Being especially supportive to the vulnerable

Working as a team

  • Relating well within the team
  • Valuing the contribution of each team member
  • Building a mutually supportive environment
  • Co-operating with other teams
  • Encouraging responsible involvement by our patients

Learning and improving

  • Adapting to change
  • Building on achievements
  • Developing our services

Integrity

  • Speaking and acting truthfully
  • Being accountable for our actions

Your rights and responsibilities

  • You will be treated as an individual and will be given courtesy and respect at all time
  • You have the right to be treated confidentially
  • Respect for religious and cultural beliefs will be honoured
  • We will do everything we can to answer the phone promptly and courteously
  • You have the right to see your medical records subject to the law
  • We ask you to respect the rights of our staff. Violent, threatening or abusive behaviour will not be tolerated. We may choose to inform the police and make arrangements to remove offenders from our medical list